Terms of service

Last updated: 25 October 2026

These Terms of Service apply to your use of this website and to any purchase from Stella Casa. By using the website or placing an order, you agree to these terms. Please also read our Shipping Policy, Refund Policy and Privacy Policy, which form part of these terms.

1. About us

This website is operated by Chamunda Exports (brand: Stella Casa), a jewellery brand based at 23, Gujarat Vihar, Opp. Preet Vihar, Vikas Marg, Delhi 110092, India. The store runs on Shopify, and payments are processed by Razorpay.

2. Eligibility

You must be at least 18 years old, or use the website under the supervision of a parent or guardian, to place an order.

3. Our products

  • Stella Casa sells imitation (fashion) jewellery. Our pieces are not made of real gold, silver or precious stones, and stones described as American Diamond (CZ), kundan, polki, pearls or coloured stones are imitation, not natural gemstones.
  • Like all fashion jewellery, how a piece looks over time depends on how it is worn and stored; please follow our care guidance (keep it away from perfume, water and moisture).
  • Many pieces are handcrafted, so small variations in stone placement, colour or finish are natural and are not defects.
  • We try to show every piece accurately. Colour and shine can look slightly different depending on lighting and your screen. White-background product photos show the actual piece; some on-model and lifestyle images are digitally created or edited for styling reference.

4. Prices and payment

  • All prices are in Indian Rupees (₹). Any applicable taxes are shown at checkout. Shipping is free on all orders within India.
  • Our prices do not change with the daily gold rate. We may update prices or offers from time to time; the price shown at checkout when you place your order is the price you pay.
  • We accept UPI and cards via Razorpay. Cash on delivery is not available. We do not store your card details.

5. Orders

An order is confirmed once payment is successful and you receive an order confirmation. We may cancel an order and refund the full amount if an item is out of stock, a price or description was listed in error, or an order appears fraudulent.

6. Shipping, returns and replacements

Delivery is covered by our Shipping Policy. We do not accept returns or refunds for change of mind. Pieces received damaged, defective, wrong or missing are replaced as described in our Refund Policy.

7. Intellectual property

All content on this website, including the Stella Casa name, logo, photos, designs and text, belongs to Stella Casa or its licensors. You may not copy or reuse it for commercial purposes without our written permission.

8. Use of the website

You agree not to misuse the website, including by attempting to access it without permission, interfering with its working, or placing false or fraudulent orders.

9. Limitation of liability

To the extent permitted by law, our liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

10. Governing law

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts in Delhi.

11. Changes

We may update these terms from time to time. The version on this page at the time of your order applies to that order.

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020 and applicable data-protection law, you can raise any complaint with our Grievance Officer:

Parthy Vasani, Founder, Stella Casa
23, Gujarat Vihar, Opp. Preet Vihar, Vikas Marg, Delhi 110092, India
Phone / WhatsApp: +91 99904 64488
Email: info@stellacasa.in

We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

Contact

Stella Casa
23, Gujarat Vihar, Opp. Preet Vihar, Vikas Marg, Delhi 110092, India
Phone / WhatsApp: +91 99904 64488
Email: info@stellacasa.in